TERM OF USE AND PRIVACY POLICY



Introduction


Ecos del Bosque: Private Wildlife Reserve and Eco-Lodge (“Ecos del Bosque”, “we”, “us”, or “our”) operates the website ecosdelbosquereserve.com (the “Site”). This Privacy Policy outlines how we collect, use, and protect your personal information. By visiting our website, you consent to the practices described in this Policy.

We are committed to safeguarding your personal data and digital privacy. The information we collect helps us improve our services and ensure your experience with us is seamless and secure.

By using our Site, you agree to the collection and use of information in accordance with this policy.


Terms of Use for Ecos del Bosque: Private Wildlife Reserve and Eco-Lodge


Welcome to Ecos del Bosque: Private Wildlife Reserve and Eco-Lodge. By accessing and using this website, you agree to comply with and be bound by the following Terms of Use. If you disagree with any part of these terms, please refrain from using our website.

1. Acceptance of Terms
Your continued use of this website constitutes acceptance of these Terms of Use. If you disagree with any part of these terms, please do not access or use our site.

2. Permitted Use
The content on this website is provided for informational and personal use only. Any unauthorized commercial use, distribution, or modification of the materials on this site is prohibited.

3. Intellectual Property
All content, including but not limited to text, images, graphics, and logos, is owned by Ecos del Bosque or its licensors and is protected by intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.

4. Reservations and Services
By making a reservation or booking an experience through our website, you agree to our reservation policies, which include cancellation and refund terms. We reserve the right to modify, refuse, or cancel bookings at our sole discretion.

5. Liability Disclaimer
While we strive to provide accurate and up-to-date information, Ecos del Bosque does not guarantee the accuracy, completeness, or reliability of any content on this website. We assume no liability for any direct, indirect, incidental, or consequential damages arising from your use of the website or its content.

6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data in compliance with applicable laws.

7. Amendments to Terms
Ecos del Bosque reserves the right to update or modify these Terms of Use at any time. Continued use of the website after any changes indicates your acceptance of the revised terms. We recommend reviewing these terms periodically.

8. Contact Information
For inquiries regarding these Terms of Use, please contact us at reservations@ecosdelbosque.com.

By continuing to use this website, you affirm your understanding and agreement to these Terms of Use and our Privacy Policy.


Privacy Policy for Ecos del Bosque: Private Wildlife Reserve and Eco-Lodge


At Ecos del Bosque: Private Wildlife Reserve and Eco-Lodge ("Ecos del Bosque," "we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and protect your personal data, as well as your rights related to your information. By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a smooth, personalized experience on our website and at our Eco-Lodge.

Personal Information: When you make a booking we may collect personal information such as your name, email address, phone number, and payment information.

Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and time spent on each page. This data helps us understand site performance and visitor preferences.

2. How We Use Your Information

Your data is used for the following purposes:

Providing Services: We use your personal data to process bookings, communicate with you, and ensure your stay meets your expectations.

Improving Services: By analyzing website traffic and customer feedback, we enhance our offerings and user experience.

Marketing Purposes: The information gathered helps us to launch marketing campaigns to accurate customers.

Security and Compliance: We use your information to ensure the security of our website, prevent fraud, and comply with legal obligations.

3. How We Protect Your Information

We take your privacy seriously and employ industry-standard security measures, such as encryption and access controls, to protect your data against unauthorized access, alteration, or deletion.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it under the following conditions:

Service Providers: We may share your data with trusted third-party providers, such as payment processors and booking platforms, to assist in delivering our services.

Legal Compliance: We may disclose information if required by law or in response to valid legal requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, gather data about site performance, and deliver targeted content. Cookies may track your preferences, device information, and browsing habits on our site. You can adjust your browser settings to disable cookies, but this may impact your website experience.

6. Google Analytics and Advertising

We use Google Analytics to understand website traffic and improve our services. Additionally, Google Ads may track engagement with our ads. Please review Google’s Privacy Policy to understand how they manage data.

7. Your Privacy Rights

You have the right to access, modify, or delete your personal information. To exercise these rights or opt-out of marketing communications, please contact us using the information below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once data is no longer needed, it is securely deleted.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies for more information.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it.

11. Changes to this Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. Please review this policy regularly.

12. Contact Us

If you have questions or concerns regarding our Privacy Policy or your personal data, please contact us at:

Ecos del Bosque: Private Wildlife Reserve and Eco-Lodge
Email: info@ecosdelbosquereserve.com

How we use your data

Usage Data: Google Analytics
We use Google Analytics to assess website traffic and user interactions with the public areas of our website. This helps us generate reports and insights that improve the site’s functionality and user experience.

Google operates independently, and we recommend reviewing its privacy policy. Google may analyze user activity based on the information it collects. We implement security measures to ensure that any technical data collected is used solely for troubleshooting, site management, and identifying visitor preferences without personally identifying users. Examples of data collected include IP addresses, browser type, location, and pages viewed.

Usage Data: Google Ads
We use Google Ads tracking tags to measure engagement with our ads and website. This helps us analyze ad performance, user interactions, and overall visitor behavior, enabling us to refine our advertising strategies and improve user experience.

As Google operates independently, we recommend reviewing its privacy policy. Google may analyze site activity based on the data collected. We take security measures to ensure that any data collected is used for troubleshooting, site optimization, and ad performance analysis without identifying individual users. Examples of data collected include IP addresses, browser types, locations, and ad interaction details.



Last Update January 2025

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